Service delays due to lengthy checks at the Estonian-Russian border

Dear passengers, we remind you of the need to take into account possible long checks and queues when passing through border and customs controls at the border between Russia and Estonia. This is especially true when transferring from regular buses to other types of transport. Allow at least three hours for your transfer arrival time.

Baltic Shuttle cannot in any way influence the duration of border checks, which lead to significant delays for buses on route Tallinn — Saint Petersburg — Tallinn.

From February 1, 2024, at the Narva-Ivangorod border checkpoints, passengers cross the border on foot. Buses wait to board passengers who have problems passing through controls for two hours. By agreement, bus carriers pick up each other's passengers if they are late for boarding due to problems with documents or luggage.

Estimated service delays as of March 25, 2024 (updated)

Tallinn — Saint Petersburg — Tallinn route (Narva — Ivangorod checkpoint):

• in the direction from Estonia to Russia, most bus trips are without delays or up to one hour; up to an hour and a half on Friday and Saturday, minimum delays on night trips;
• in the direction from Russia to Estonia, most bus trips are without delays or up to one hour; up to an hour and a half on Sunday, minimum delays on night trips.

Tallinn — Pskov — Tallinn route (Koidula — Kunichina Mountain checkpoint):

• in the direction from Estonia to Russia from an hour to an hour and a half, occasionally up to two hours;
• in the direction from Russia to Estonia almost without delays.